- Pirate Bar is carried out only on Thursday, Friday and Saturday for experience modality in low season.
- Every day the tour is carried out for the private experience modality.
- Beverage access is not allowed at the International Marina..
- The access of ice, food and drinks into the marina is prohibited.
- Children up to 2 years old enter free.
- Children 3 years and older pay full rate.
- Access to companion pets is allowed.
- You will have a maximum of 24 hours to cancel the service and only bank and administrative surcharges will be applied.
- In case of rescheduling, availability must be consulted to modify the reservation date with a minimum of 24 hours prior to the service, which will be subject to the number of spaces available on the required dates. Visit Santa Marta reserves the right to recognize reasons of force majeure.
- Once the service has been requested to be rescheduled and the client decides to cancel it less than 24 hours before the service is rendered, a charge of 100% of the contracted value will be applied.
- It is considered No Show when after contracting a service the participants do not attend to acquire it, and a cancellation is not made 15 days in advance, so that 100% of the value of the service is charged.
- If a cancellation is made less than 24 hours before the service is rendered, a penalty equivalent to 30% of the value of the service will be charged.